‍Last updated: [March 26, 2025]
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PCA Concrete & Construction Inc (“PCA Construction”, “we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect the personal information of visitors and customers who interact with our website and services.
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By using our website or contacting us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
Name
Email address
Phone number
Physical address
IP address
General location data
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We collect this information when you:
Fill out contact forms
Communicate with us via chatbot
Interact with our website using third-party tools (e.g., analytics, ads)

2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to service inquiries and provide Hardscape-related services.
- To communicate via email, text, or phone about appointments or promotions.
- To perform advertising and remarketing through platforms like Facebook and Google.
- To monitor and improve website performance using analytics tools.

3. Third Party Services
We may share user data with trusted third-party platforms to help us operate effectively. These include:
Google Analytics – for website traffic tracking.
Meta (Facebook Pixel) – for advertising and retargeting.
HighLevel CRM – for lead management and follow-up.
QuickBooks - for creating and sending estimates.

These third-party services process data under their own privacy policies.

4. User Rights and Messaging Compliance
By submitting your contact information through our website or chatbot, you consent to receive SMS or MMS communications from PCA Construction related to appointments, service updates, and promotions.

- Message frequency may vary depending on your interaction with our services.
- You can opt out at any time by replying with the word “STOP” to any text message.
- For help, reply with “HELP” or contact us directly at info@pcaconcrete.com.
- Message and data rates may apply depending on your mobile carrier.
We do not sell or share your phone number with third parties for their marketing purposes. Your phone number is used solely for service communication and promotional messages from PCA Construction.

5. Cookies and Tracking
We do not collect or store personal cookies directly through our website. However, third-party services like Google Analytics and Meta Ads may use cookies or similar technologies to collect anonymized usage data. This information is used solely for analytics and advertising purposes.

6. Data Security
We take reasonable steps to protect your personal data, including:
- SSL encryption on our website;
- Secure access to internal systems.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

8. Legal Jurisdiction
This Privacy Policy is governed by the laws of the United States and the Commonwealth of Massachusetts. We do not offer services to users located outside of the U.S.

9. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page with the revised date.

10. Contact Us
If you have any questions or requests regarding this Privacy Policy or your data, please contact:

PCA Concrete & Construction
16 Harrington Ave,
Shrewsbury, MA 01545
+1 (857) 776-3064
info@pcaconcrete.com